Many people assume that running a business means you have to spend lots of money on resources. They also think that you need an office with an army of staff at your disposal. What those folks don’t know is that it’s possible to run a business using nothing more than software!
That’s right; it’s possible to use computer software in place of people in most cases. So, how is that achievable? Here are a few examples of how you can use offline and cloud-based software for your firm:
Your business will doubtless have plenty of sales leads it needs to follow up on a regular basis. A traditional approach is to assign sales territories to various salespeople. Those individuals will then use various methods of keeping on top of their sales leads.
Did you know that you could run your business without any sales staff? No, I’m not suggesting that you become your company’s sole salesperson! What you should do is two things. First of all, invest in a CRM system to track sales leads. And, second, hire freelance sales people to work for you!
Even if you had to pay for your software and hire people in the same country as you, the costs would be lower.
Does your business hire waiting staff or others than provide a public-facing service? If so, managing their uniform needs can often become a nightmare! The good news is you don’t have to use pen and paper or complicated spreadsheets anymore. Instead, you can use some wardrobe management software to help you.
The good thing about such software is your staff can also use it. For example, they can log in and place requests for new uniforms, or to get theirs dry-cleaned.
It doesn’t matter if you sell a product or service. What does matter is you have the support to backup the things you provide. Why? Your customers will often have questions on how to use your items.
As you know, hiring a team of technical support agents can be expensive for any business. Instead, you should consider outsourcing that element of your company. You can then ask your customers to use an online ticketing system for queries. That way, they can get assigned to your outsourced support agents.
You might be wondering what you should do if your customers want telephone support. Again, that’s something else you can outsource. If you’re not available to answer calls, you can use a phone management service to forward calls. Those calls will then end up getting answered by your third-party support provider.
I don’t know about you, but I hate bookkeeping! I know that most bookkeepers don’t charge a lot for their services. But, if you’ve got a strict budget, you might not wish to hire one.
The good news is you can do your own bookkeeping using software. For years, people have been able to use PC or Mac-based packages. Today, it’s possible to use cloud software. That gives you the freedom to log into your accounts “portal” from anywhere in the world.